How do I report a phishing or scam attempt?

If you've received an email, text message or a call from someone impersonating Klarna:

How can I tell if something is a scam or phishing attempt?

The message urges you to take immediate action or threatens consequences, such as account deactivation
The links lead to websites that do not match Klarna's
The message asks for sensitive information such as one-time passwords and payment details

To learn more, read our security tips on how to recognize scams.

I accidentally clicked on a link and shared my information.

Contact your bank or card issuer without delay
Lock your account
Log in to the app and report fraud
Report fraud by contacting the police
Change your password immediately
Enable two factor authentication
Block your cards in the Klarna app

Need more help?

Copyright © 2005-2026, Klarna Australia Pty Ltd, ABN # 82 635 912 579, Australian Credit Licence holder number 568866

Images on this website may be generated by AI.

Cookie policy Klarna.com