If we are unable to collect the payment on the scheduled date, we will try again. If that payment attempt also fails the missed payment will be added to the amount of the next scheduled payment.

Please note, missed payments may incur NSF fees and unpaid debts are sent to debt collection. ​

You can extend your next payment date once per order:

1. Go to

   Payments

2. Select the order you would like to pay later

3. Tap Payment options and then tap Extend due date

If you are struggling to make a payment or experiencing unexpected financial hardship

Dealing with money worries and debt can be stressful, but you’re not alone. There are specially trained experts on hand 24/7 to help you get your finances back on track:

• Hoyes

• Credit Canada

• Debt relief Canada

• Credit counseling society

• How can I extend my due date?

• How do I return my order?