If we are unable to collect the payment on the scheduled date, we will try again. If that payment attempt also fails, the missed payment will be added to the amount of the next scheduled payment.
Need a few extra days?
You can extend your next payment date once per order:
If you are struggling to make a payment or experiencing unexpected financial hardship contact us, we are here to help.
More financial help
Dealing with money worries and debt can be stressful, but you’re not alone. There are specially trained experts on hand 24/7 to help you get your finances back on track:
If you don’t think you’re quite at the stage of needing extra support but want to explore alternative repayment options you can Report a problem in the app and navigate to "I am experiencing issues to meet my payments".