Main menu

Tips and Tricks.

Joining a new company can be daunting. But with the right expectations and insights, it doesn’t have to be.

How to nail your Klarna interview.

We asked Rita Azevedo from Org & Leadership to put together the best ways to nail your interviews at Klarna. She’ll also talk you through how we hire and the importance of our Leadership Principles.

Our leadership principles.

These 8 principles are our identity. They steer our actions and guide our growth. They are the constant in an ever-changing landscape. So if you want to start your next career at Klarna, it’s worth getting familiar with them.

Customer obsession

All Leaders have a cause – the customer. Leaders understand their customers and with absolute dedication, ensure that serving the customer comes first. Leaders see the world from the customer’s perspective and foresee their problems. They understand that to keep trust, the customer needs to come above anything else.

Deliver quality results

Leaders have no barriers to their output. They don’t hesitate, they don’t make excuses, they get on and deliver value, consistently. Leaders use their initiative and don’t shy away from delivering outside their normal responsibility. They consistently deliver value to their customers today, not tomorrow.

Let the team shine

Leaders understand the value of leveraging differences and building on the strengths of others. They see diverging perspectives and experiences as a good thing. Leaders lead by example with integrity, earning trust and respecting others.

Customer obsession

All Leaders have a cause – the customer. Leaders understand their customers and with absolute dedication, ensure that serving the customer comes first. Leaders see the world from the customer’s perspective and foresee their problems. They understand that to keep trust, the customer needs to come above anything else.

Deliver quality results

Leaders have no barriers to their output. They don’t hesitate, they don’t make excuses, they get on and deliver value, consistently. Leaders use their initiative and don’t shy away from delivering outside their normal responsibility. They consistently deliver value to their customers today, not tomorrow.

Let the team shine

Leaders understand the value of leveraging differences and building on the strengths of others. They see diverging perspectives and experiences as a good thing. Leaders lead by example with integrity, earning trust and respecting others.

Challenge the status quo

Leaders never miss an opportunity to disrupt the industry. They challenge the status quo, confront their customer’s problems and find simple solutions, fast. They experiment and chase their curiosity by testing and adapting their ideas. Leaders embrace change, iterate and innovate.

Start small and learn fast

Leaders start small and iterate their ideas. They test their ideas today so they can learn and improve tomorrow. They can make something out of nothing and understand that constraints breed resourcefulness, self-sufficiency, and innovation. They do more with less and understand that funding doesn’t start ideas - ideas start their funding.

Hire and develop exceptional talent

Leaders don’t settle for adequacy. They choose, coach and fight to keep exceptional talent. They recognize others more talented than themselves and don’t hold them back. They see differences as an asset, and empower others to succeed on their own unique, irregular path.

Courage

Leaders are not afraid to take decisions. They are not afraid to fail. They know that nothing comes of waiting or hesitating and they step up and make the call. They choose courage over comfort, and dare to engage in difficult conversations and decisions. Leaders know their opinions will not always be supported. But not speaking up is not an option.

Detailed thinkers

Leaders know that to be a disruptor in a competitive industry requires radical, detailed thinking. They are ambitious and communicate a daring direction that inspires results but they also love details and have a contagious desire for knowledge. They are a unique combination of ambitious, free-thinking with a meticulous eye for detail.

Are we a good fit for you?

Like embracing change?

Things move quickly at Klarna. And that includes every part of life here. So if you like being part of a dynamic workplace, you’re a good fit.

Enjoy meeting new people?

We’ve rejected traditional hierarchies around here. If you need something, we encourage you to go and seek it - from anyone who can help. It means you’ll meet all kinds of people in pursuit of excellence.

Think outside the box?

We don’t have all the answers on how to solve our customer’s problems. We’re at the cutting edge of our field. So you’re working in uncharted waters and we like to test new ideas wherever we can.

Find your moment at Klarna.