Hello! How may we help you?
Find the answer to your questions about Klarna’s products, how to get started and how to sell with Klarna. Contact us if you need help.
Intro to Klarna
Getting started | Your contract | Klarna glossary
Integrating Klarna | Klarna API credentials | Platforms & partners | Logs
Products & services
Payment solutions | Payment methods
Intro to Merchant Portal | Your account | Features & support | Two-factor authentication (2FA)
Orders & refunds
Order details | Order statuses | Expired orders | Canceled orders | Refunds
Statements | Payout schedule | Customer payments
Account & business details
Manage payment details | Manage business details | Settings & notifications | Login & access
Delivery & returns
Deliveries | Returns | Shipping policy
Manage disputes | Dispute access
On-site messaging | Grab and go marketing | Branding | Retailer resources
We can help you as a merchant with all your questions.
Have you made a purchase with Klarna? Please visit our customer service page.
Do you want to start selling with Klarna? Get started right away!
Merchant Support opening hours
Saturday and Sunday:
German bank holidays
Chat with us