How do I cancel my order?
To cancel your order, follow these steps:
- Contact the store
Contact the store directly to cancel your order. Always follow the store’s cancelation policy. As the payment provider, we can’t cancel your order.
- Wait for the store’s confirmation
We will cancel your payment accordingly and refund any paid amount when the store confirms the cancellation.
- Check for updates in the Klarna app
You can check the status of your order anytime under Purchases in the Klarna app.
Was this article helpful?