SearchSearchHow do I get my money back when making a return?MenuFor a refund, please send your bank details to zahlungen@billpay.de. The refund is automatically initiated as soon as the merchant registers your return. The amount will be credited to your account within five to ten bank working days. Was this article helpful?Yes, it was helpfulNo, I still need helpStill need help? Contact us. Opening hoursMonday-Friday09:00-18:00Saturday10:00-16:00Sunday and public holidaysClosedCall usCustomer ServiceEmail usFill out the form