How do I log in?
In the Klarna app
- Enter the email address or phone number associated with your Klarna purchases and we’ll email you a login link or text you a one-time passcode.
- Visit klarna.com/ch or click here
- Choose ‘Login’ from the top right of the page, and select ‘Private login’
- Enter the email address associated with your account
- We’ll email you a login link
Good to know: The link in your email will expire 2 hours after being sent
Are you not receiving the login link?
We suggest you try the steps below:
- Confirm that you’ve entered the correct contact details
- Check your spam folder
- Use the most up-to-date browser version
- Clear your cookies
If you’re still experiencing issues, please contact our Customer Service.
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