When should I postpone an order’s invoice due date?

You should postpone an invoice due date when your customer is not going to get the order on time (such as a delay in shipping). To follow Klarna’s policies, you should not be capturing orders before they are dispatched.

Also, your customer should go on Klarna.com and pause the invoice to avoid receiving a late fee. The customer can then pay for the order when the order arrives.

Was this article helpful?

Yes, it was helpful.
No, I still need help.