How do I cancel an order?

Cancellations are subject to the store’s cancellation policy. To cancel your order, please contact the store where you made your purchase and check the store’s website for information on their cancellation policy, instruction on how to cancel an order and return the good(s) if already received.
Once the store has confirmed the cancellation, we will update your payments accordingly, and you can check the status of your payments anytime.

Good to know: Refund processing times vary and can take up to 14 days, depending on your financial institution. To check your refund status, please first confirm that the store has updated your payments accordingly and check if you might have already been refunded to your original payment method. If 14 days have passed since the issue of credit and you are still missing your refund, please contact us for further support.

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