My data protection rights

You have the right to request deletion of your personal data. Please note that there may be instances where the right to delete specific information may be limited. As a bank, we are required to retain certain data by law. For example; anti-money laundering, or bookkeeping laws. In addition to legal requirements, we may also retain certain information based on legitimate interest to protect both you and us, e.g. for fraud prevention purposes.

By requesting your data to be deleted you terminate all agreements you have with us.

Please note that once the deletion process has been completed, you will, for example, not be able to view historical purchases in our web portal or Klarna app, nor receive marketing materials from us.

If you have any questions or you would like to opt out of or terminate only one specific service, feel free to contact us at

All fields marked with an * are required.

You have the right to have inaccurate personal data rectified. In order to update your personal data, please fill out the form below.

All fields marked with an * are required.

You have the right to know what personal data we hold about you. If you request a copy of this data, you will receive it compiled in a transcript of records. This copy includes information connected to previous purchases you have made with Klarna, the Klarna products and services you have used, and notations that our Service Center agents create during or after your interactions with them. In order to provide you with your transcript of records (consumer extract), Klarna will need to confirm your identity. This is to ensure that we do not allow unauthorised persons to gain access to your details and to make sure that we successfully locate all of your data.

Please be aware that we need your complete and correct information in order for us to confirm your identity and to be able to handle your request. Klarna will not store your phone number or email, unless you have previously shared it with us for instance, by using one of Klarna's products.

If you have any questions, feel free to contact us at

You have the right to control how your personal data is processed, as stated in Article 21 of the General Data Protection Regulation (GDPR). At Klarna, we value your rights and privacy.

You can easily object to the processing of your personal data for marketing purposes at any time. This includes any profiling activities related to direct marketing. By exercising this right, we will promptly stop using your personal data for marketing communications. You won't receive any further marketing messages from us.

To exercise your right to object, please fill in the form below. We require your complete and accurate information to confirm your identity and handle your request properly. Don't worry, we won't store your phone number or email unless you've previously shared it with us while using Klarna's products. If you prefer to have your personal data deleted and terminate your business relationship with Klarna instead, please select the first option from the drop-down menu above.

For more information on how we handle your personal data, please read our privacy notice.

Please complete all fields marked with an asterisk (*).

For more information about how we handle your personal data, please read our

Please select which of the below details you wish to have rectified:

Please upload one of the following documents in order to verify these changes:

For name and/or date of birth - Passport, Driving licence, Birth certificate, Marriage certificate, Death certificate or ID card.

For billing address - Utility Bill, Bank statements, Government issued letter (must be dated within the last 90 days).

Please note that this form serves to rectify your name, DOB or billing address. To change any other type of personal data such as email address, phone number, etc. please reach out to our service center via the chat available 24/7 or call on

For more information about how we handle your personal data, please read our

Please select yes if you additionally want personal data relating to your profile picture uploaded to the user portal or Klarna app.

For more information about how we handle your personal data, please read our

For more information about how we handle your personal data, please read our