Framework for Corporate Governance.

The licensed activity means that Klarna, in addition to general laws, rules and industry practices, also complies with the more detailed regulations specific to banks and credit market companies, for instance the Swedish Banking and Financing Business Act and rules issued by the Swedish Financial Supervisory Authority (SFSA). This is usually called the external framework.

The internal framework includes, among other things, the Articles of Association, which have been adopted by the General Meeting. Policies and instructions that have been drawn up to define the division of responsibility within the Klarna Group are important tools for the Board and the CEO in their governing and controlling roles. Of special importance are the Rules of Procedure for the Board, the Instructions for the CEO, the Risk Policy the Credit Policy, the Conflict of Interest Policy, the Code of Business Conduct, the Anti-Money Laundering and Counter Terrorist Financing Policy, the Remuneration Policy and the Suitability, Training and Diversity Policy.