How can I add users to Disputes?

To add new users log in to the Merchant Portal:

  1. Go to the

    section

  2. Tap Invite user then assign relevant permissions

  3. Select Send invite

  4. Be sure to check users who manage disputes have the correct accesses.

Contact Merchant support

Do you want to start selling with Klarna?

Already a Klarna merchant?

✓ Sign in to the Merchant Portal to take control of your orders, payouts, bank details, disputes, and more.

✓ Chat with Merchant support for expert help.

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