Is there a binding period for my contract?
Yes, the binding period depends on the type of partner contract you have.
If you were onboarded by a sales agent manually: the contract end date is determined by the agreement period, which can be 12, 24, or 36 months. If the contract is not cancelled at least one month prior to the end date, it is automatically prolonged by 12 months.
If you have a native partner contract, with an automated onboarding and Klarna’s checkout was the default for your website, the contract can be cancelled directly upon submitting a valid cancellation request.
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✓ Chat with Merchant support for expert help.
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