KlarnaKlarna for businessMerchant supportDisputesManage disputesManage disputesManage disputesWhy did we receive an email from the customer that wasn’t sent from their private email address? | What do we do when we receive a customer email sent from the Klarna app? | What are my merchant responsibilities in case of a dispute? | What are merchant reversals? | What is a dispute and how does Klarna help solve it?Why did we receive an email from the customer that wasn’t sent from their private email address?What do we do when we receive a customer email sent from the Klarna app?What are my merchant responsibilities in case of a dispute?What are merchant reversals?What is a dispute and how does Klarna help solve it?