What is On-site messaging (OSM) and how do I activate it?

(OSM) is a tool to let your customers know that Klarna is available on your website. 

By letting your shoppers know about the different payment options available before they reach the checkout can influence the purchase decision. 

  • All retailers using Klarna Payments or one of our checkout solutions are able to use our manual HTML integration. Everything you’ll need can be found in the

    of the Klarna Merchant Portal.

  •  Instructions on how to integrate using HTML can be found


Good to know: We support payment messaging, top-strip promotions, footer promotions, banners, and information page messaging. You can place the message anywhere on your website and in multiple places.

On-site messaging example
On-site messaging example

The service is available for all retailers using Klarna Payments or Klarna Checkout. And it’s free! Letting your shoppers know about the different payment options available to them before they reach the checkout can influence the purchase decision.All retailers using Klarna Payments or Klarna Checkout are able to use our manual HTML integration. Everything you’ll need can be found in the 

 of the Klarna Merchant Portal. Instructions on how to integrate using HTML can be found 

Some platforms have apps or plugins that make this process even easier! Click on your platform below for more information:

Still need help? Please contact our 

.


Contact Merchant support

Do you want to start selling with Klarna?

Already a Klarna merchant?

✓ Sign in to the Merchant Portal to take control of your orders, payouts, bank details, disputes, and more.

✓ Chat with Merchant support for expert help.

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