Klarna
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Klarna for business
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Merchant support
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Orders & refunds
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Order details
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Where can I find the orders in the Merchant portal?

Where can I find the orders in the Merchant portal?

  1. Log in to the Merchant portalT

  2. Tap Orders for an overview of all placed orders

Good to know: 

  • Use the search bar, located at the top of the page, to search for orders by customer name, email address, Klarna reference, or order ID. 

  • Use the filter to search for orders by creation date, expiry date, store ID or order status.

Contact Merchant support

Do you want to start selling with Klarna? Get started right away!

Already a Klarna merchant?

✓ Sign in to the Merchant Portal to take control of your orders, payouts, bank details, disputes, and more.

✓ Chat with Merchant support for expert help.

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