Turn visitors into customers with on-site messaging
Boost your business with messaging that lets your shoppers know their payment options throughout the entire shopping journey.
Tailored messaging for better shopping
Highlight flexible payment options early in the shopping process to boost order values and grow your customer base.
How it works
Win customer attention from the start and drive more sales with Klarna’s on-site messaging. Deliver tailored messages at key moments in the shopping journey to boost engagement, increase conversions, and grow your revenue.
Sitewide
Product page
Cart page
Customize the look and feel
Adjust the message and design of the widgets to fit your app and website. You can also customize the shape, color, padding, font, link text, and much more.
Used by the world's biggest brands
Ninepine case study
Discover how Ninepine leveraged Klarna's on-site messaging to drive growth. After integrating OSM, Ninepine saw a 25% increase in revenue per visitor.
Free for all partners
Getting started is easy and free. After activating your integration, you’ll be able to add on-site messaging with Klarna to your site right away.
Frequently asked questions
Want more info on using On-site messaging or how to get started? Find your answers below. For further help or troubleshooting, please contact Merchant support.
No, this feature is free for existing Klarna partners. Just ensure you have a Merchant ID (MID) to start using it.
You can place it at several touchpoints along the shopping journey, including product detail pages, during checkout, and on the cart page.
On-site messaging is available in all markets where Klarna Payments is offered.
On-site messaging can be integrated with major e-commerce platforms, such as Shopify and WooCommerce, or directly through API integration for custom solutions.
This feature is optimized to have minimal impact on page load times, ensuring a seamless shopping experience for your customers.
Yes, On-site messaging offers customization options to align with your brand's aesthetic. Check out the integration and customization guidelines available for the feature.
Klarna offers comprehensive documentation and support services to ensure a smooth integration process for partners.
On-site messaging provides tailored information and promotions at key moments in the shopping journey, helping to inform purchasing decisions, boost confidence, and ultimately increase conversions.
Ready to elevate your customer experience?
On-site messaging’s targeted approach boosts engagement by delivering key information right when it's needed.