• Private login

    Continue in browser

    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

Laptop
Laptop

The Merchant Portal

Your one-stop shop to manage everything with Klarna—from daily operations to business growth.

Web_Body_SimplifiedScreen_MerchantPortal_Balloon_1x1_US_EN

Your all-in-one business assistant

With a single login to our Merchant Portal dashboard, easily access multiple tools for hassle-free business management, customer acquisition, growth, and more.

Operations, made simple

Here are some the way that Klarna assists your process.

Stay on top of your business with a daily sales overview

Maximize your revenue with a summary of important to-dos

Efficiently handle both online and in-store sales—all in one place

Fulfil multiple customer orders on-the -go with a single click

Act on and handle all customer disputes in one place

Customize settlement reports to best suit your accounting system

Give your team customized access to relevant tools and data

Get immediate answers to your questions using the Help tool

The world’s top brands are using the Klarna Merchant Portal

Web_Body_Logo_H&M_Eggplant_3x2_Global
Web_Body_Logo_JD_Eggplant_3x2_Global
Web_Body_Logo_Boohoo_Eggplant_3x2_Global
Web_Body_Logo_Nike_Eggplant_3x2_Global
Web_Body_Logo_Sephora_Eggplant_3x2_Global
Web_Body_Logo_Samsung_Eggplant_3x2_Global

Reach millions of new shoppers and grow your business

Our audience, your customers

Klarna has 85 million shoppers across 26 markets—and counting. Are you to meet them? Use the Merchant Portal to manage how your brand is presented to consumers across Klarna channels, including in our shopping Klarna app.

Increase sales with promotional messaging

When visiting your site, inform shoppers about Klarna's flexible payment options through On-site messaging, designed to boost online sales and AOV. Activate On-site messaging today in the Merchant Portal to quickly add tailored financing offers to your website.

Attract more shoppers and higher conversions

Klarna’s unique and engaging brand helps you attract more attention—and drive more sales. That’s why we’ve created ready-to-use assets for your website, email campaigns, and social media channels—access these in the Merchant Portal.

Web_Body_SimplifiedSnippet_CustomerService_KlarnaBlack_1x1_Global

Get support, 24/7

The Help tool is available around the clock.

  • Find relevant information and necessary guidance on the multiple functionalities of the Merchant Portal.

  • Get help quickly, anywhere you are and on your own terms.

  • Our merchant support is always here for you via chat, phone, or email.

Questions?

Want to know how to use the Merchant Portal, and how to get going? Find answers below, and contact business support for any further help or troubleshooting.

Click

and provide your verified email address and password. If you’ve forgotten the password, our reset option will send a new temporary password to the email address on file.

When you sign an agreement with Klarna, an account will be created in the Merchant Portal. The email address that you entered in the agreement will be the username. You will receive a welcome email containing the username and a one time password which you will use the first time you log in.

To add a user in the Merchant Portal, your administrator needs to log into the Users app. There you click “Invite user” in the top right corner and then enter the new email address along with the desired user role. When everything is done, click on “Invite” to trigger an activation email to be sent to the new user email.

Go to the Users app and click on the email address that you want to remove. You will then see an alternative called “User details”. Here you can switch the status from “Enabled” to “Disabled”. When a user email is disabled it will no longer have the possibility to log into the Merchant Portal.

Click on your username in the top right corner. Then you will be shown a list where you can choose your preferred language.

you can read the Privacy Policy for this product.