Data privacy should be smoooth. As you might’ve noticed, we’re not your typical financial services provider. Just like we aim to remove all friction from your payment related matters, we believe your privacy can’t just be an afterthought. The world today is complex and confusing enough. We’re not here to add to that.
Making your data work for you.
Great experiences shouldn’t have to come at the expense of your privacy. Your personal information helps us provide you with an intuitive, quick and automated experience so you can stop worrying about how long it takes to make a payment, and spend more time doing the things you love.
Your data. Your rights.
We understand that your data is...well, your data. And when it comes to getting insights on our privacy standards, how we collect, use and store your personal information, and how you can control each of these steps, we believe it should be as simple as possible.
Meeting our responsibilities.
When you’re sharing your personal information with us, we know you trust us to do what’s right. As a financial institution, we need to comply with a number of data practice rules. We take this extremely seriously and always keep your best interest at heart when complying with these.
Offering security & support.
When it comes to trust, we know that giving you our word just isn’t enough. That’s why we continuously work to introduce new ways to keep your personal information safe via our advanced security system and provide you with adequate support if you have privacy related questions.
Do you have any privacy related questions or wish to receive more information on your personal data? We’re here to help. Depending on your request there are two ways you can contact us:
For requests relating to
– Requesting a copy of your personal data
– Rectifying your information
– Deleting your personal data and terminating your relationship with Klarna
Please fill out this form and state your request.
For any other requests, for example relating to termination of a specific product or service, you can send us an email at firstname.lastname@example.org or get virtual support in our 24/7 chat function which you can find in the Klarna app or on our website. If you wish to contact Klarna’s Data Protection Officer, please specify this in the email.