Hello! How may we help you?

Find the answer to your questions about Klarna’s products, how to get started and how to sell with Sofort. Contact us if you need help.

Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Sofort? Please visit our customer service page.

Do you want to start selling with Sofort? Get started right away!

Merchant Support opening hours

Monday to Friday

08:00 - 22:00

Saturday to Sunday

10:00 - 17:00

Bank Holidays

10:00 - 17:00