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Find the answer to your questions about Klarna’s products, how to get started and how to sell with Sofort. Contact us if you need help.

Frequently asked questions

What's the relationship between Sofort and Klarna?

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Who, or what, is SOFORT GmbH

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How do I change the Administrator?

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Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Sofort? Please visit our customer service page.

Do you want to start selling with Sofort? Get started right away!

Merchant Support opening hours
Monday to Friday 08:00 - 17:00
Saturday to Sunday closed