Hello! How may we help you?

Find the answer to your questions about Klarna’s products, how to get started and how to sell with Sofort. Contact us if you need help.

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Contact us

We can help you as a merchant with all your questions.

Have you made a purchase with Sofort? Please visit our customer service page.

Do you want to start selling with Sofort? Get started right away!

Merchant Support opening hours

Monday to Friday

08:00 - 22:00

Saturday to Sunday

10:00 - 17:00

Bank Holidays

10:00 - 17:00