On Private / Go to Business
 

Questions about orders

How do I get confirmation that my money has been received?
How do I get a refund?
What if I want to return my order?
What if I want to cancel an order?
Which bank account do I make the transfer to?
What if I don't want to, or can't, pay with direct banking?
What if I have any general questions about my product order?
Where can I find information about product availability and delivery?
What can I do if the merchant does not respond to my request?