Security
- Are my PIN and TAN stored by Sofort?
- Does the merchant have access to my account or sensitive information?
- Does Sofort have access to my account or sensitive information?
- How do I know I'm using a secure payment form and not a phishing attack?
- Is it true that the general terms & conditions of the banks prohibit the disclosure of online banking login details and TANs?
- How secure is paying with direct banking?
Still need help? Contact us.
Support is provided in German and English.
Opening hours
Monday-Friday
09:00-18:00
Saturday-Sunday
10:00-17:00