On Private / Go to Business

Is it possible to cancel a transfer made by direct banking with Klarna?

No, it is not possible to cancel a payment made by Klarna’s direct banking once the transfer order has been received by your bank, as is the case for any other transfers or payment in advance. Of course, the merchant has to refund your money within the normal refund process or in case of revocation or withdrawal. Please directly contact the merchant / provider you ordered from. You can find the contact data of your merchant / provider on the website, e.g. in the imprint.