Inside Klarna
Feb 26, 20214 min read

Klarnaut of the Month: Daisy Anderson.

by Andrew Washford Murphy

Curious to learn more about the ins and outs of Klarna? Desperate to get-to-know our super talented and diverse team? Well, we sat down with the recent recipient of our Klarnaut of the Month title – Daisy Anderson – to discuss her Klarna journey thus far, as well as a few other titbits…

What inspired you to work at Klarna?

I wanted a new challenge in a sector where I could learn and develop, and Klarna had just started to skyrocket in the UK so it felt like the perfect opportunity for me.

Can you describe working at Klarna in 3 words?

Creative, Rollercoaster, Inspiring!

What do you love most about your job?

Every day is different; the pace of this industry is phenomenal which can sometimes be daunting and hugely demanding, but really I love it. I get to work with some of the coolest people around who are forward thinking, collaborative and love a challenge, all whilst supporting some of the best retailers.

What are you working on at the moment?

I’m currently managing some of our largest, global, and premium fashion and beauty brands; they have huge plans for 2021 and I’m here to support them. Whether it’s launching a new market, offering Klarna in new channels (Instore 👀) or simply optimising what we already have.

What’s your biggest accomplishment to date?

I can now cut my fringe perfectly – there has to be some benefits to lockdown, right?

What did you do that got you the UK Klarnaut of the Month award?

This past year has seen a huge challenge on retail, and sadly not all of them have been able to survive. I have managed a number of accounts who have sadly gone into administration. It’s been really key to work with our merchants, our shoppers and internal stakeholders at Klarna to ensure we’re supporting our customers as much as possible during these difficult times.

What’s your day-to-day?

This is impossible to answer as every day is different! There are a few constants though; on a daily basis we look at our accounts from a 360 perspective, analytics, integration, customer service, performance, roadmap name – you name it. My aim is to leave no stone unturned when it comes to my merchants.

If you could have 3 dinner guests, who would you pick and why?

  1. Whitney Wolfe Herd (Bumble CEO): She’s a total boss lady. I’d love to pick her brains on everything she knows. You don’t become a billionaire at the age of 31 by sheer luck!
  2. Phoebe Waller-Bridge: She is an incredibly accomplished actor, writer and producer and I really admire people who are multi-talented and successful. I’d love to just be in her company, soak up some of her wisdom whilst laughing at her unbelievably funny jokes; if you haven’t watched Fleabag you should treat yourself now.
  3. Chrissy Teigen: There’s no real reason, I just really love her.

What’s your favourite purchase you’ve ever made using Klarna?

My Ganni shirt (I LOVE LOVE LOVE IT) 😍

Who is your role model?

There are loads of people who are role models to me. My Mum is probably No. 1, but as far as work goes my Godmother has to take the lead. She’s a kick-ass businesswoman who provides the best guidance. I’ve never seen her in a business setting, but I can imagine her to be a force to be reckoned with, all whilst being incredibly kind and caring. If I can be a smidgen like her, I’ll be doing well.

What’s your favourite Klarna memory?

On my first day at Klarna, I hopped on a plane to join the team in Berlin; the whole business was there for a week of learning, celebrating and networking. That’s Klarna. It was completely different to my previous job in healthcare, and I think it’s fair to say it was slightly overwhelming. But the people, the set-up and the buzz was infectious and it was the best of ways to join the business!

What did you want to be when you grew up?

I realise this is unusual, but when I was teeny tiny I really, REALLY, wanted to be a butcher.