Rethinking Returns 2019
Revolutionising research that shows rethinking returns is a new norm, that’s here to stay.
Our survey shows that 78% of shoppers will buy more in the long-run if a retailer offers free-returns.
Done right, returns can be a driver of loyalty and increase lifetime value when coupled with flexible ways to pay, such as 'pay after delivery'.
Try our calculator to see how Klarna can help your business embrace returns as a competitive differentiator.
Calculate the benefits of returns for yourself.
Enter your details into our dynamic calculator and see how your profits could soar when Klarna Pay later is added as a way to pay, even when costs of returns are incorporated.
Pay later shoppers = Loyal shoppers