COVID-19
- Is Klarna still available during the COVID-19?
- What will happen to my purchase that has not been delivered because of the COVID-19?
- I’ve received a request for payment for a purchase that has been cancelled due to the COVID-19 pandemic. What should I do?
- I need to make a return but I’m unable to go to the post office due to COVID-19. What do I do?
- I’ve made a purchase but I’m no longer able to receive my delivery due to COVID-19, and want to cancel the order. What do I do?
- I’ve lost my job / income and can no longer pay on time due to COVID-19, what should I do?
- How can I spot and avoid COVID-19 scams?
- My payment holiday (payment freeze) due to COVID-19 is coming to an end, what happens next?
- What happens if I can’t pay on time due to COVID-19?
Still need help? Contact us.
We’re available 24/7 via chat.
Chat
Phone
Local Rate: 020 300 50833
Freephone: 0808 189 3333
COVID-19 related: 0203 005 0834
Fraud related (available 24/7): 0203 005 0837