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How do I log in?

To log in to your Klarna account

  1. Open the Klarna app or go to

  2. Enter the email address or phone number associated with your Klarna purchases

  3. Tap Confirm and Continue

  4. You will receive an email with a login link or a text with a 6-digit verification code

  5. Open the login link on the same device or insert the code into the app to log in

Good to know: The first time you log in to your Klarna account you will be required to verify both your email and phone number. Then you can choose your preferred login method.

To enable Face ID/Touch ID or a PIN code verification

  1. Go to

  2. Tap select Face ID/Touch ID & PIN

  3. Toggle on Face ID/Touch ID or PIN and complete the setup steps

Still need help? Contact us

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Copyright © 2005-2024 Klarna. Klarna Financial Services UK Ltd is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna Financial Services UK Ltd offers both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND.