To increase your eligibility for Pay later, please help us eliminate some top decline reasons

  • Ensure your name and billing address match those held for your bank account or electoral role.
  • Retry – ensuring delivery of goods to your billing address.
  • Attempt to order with a lower basket value, if possible.

Note: If you have recently paid a Pay later order, please allow up to 48 hours for this to clear (we are trying to improve this asap!)