Warning! Fake paper invoices appearing to come from Klarna are currently circulating. The invoices reference an outstanding payment for a purchase which does not exist. To view your outstanding invoices, log into the customer portal or the app.

What if I never use the One-time card and want to cancel the One-time card?

Your One-time card will expire after 24 hours, or you can cancel the One-time card if it’s no longer needed. Once either of these actions occurs, we will cancel any payment plan you might have and remove any holds placed on your card immediately. Depending on your financial institution, it might take between 1 to 7 business days for this to reflect on your account.

To cancel an unused One-time card and release the authorisation hold, just follow these steps:

  • Login into the Klarna App
  • Go to “My Klarna” and select “One-time cards” or “Purchases”
  • Find your card or payment plan and select cancel card

Good to know: If you want to make another purchase, just create a new card.

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