What is impersonation fraud?

Impersonation fraud is where an individual, or group of people, use another person’s personal details to open new products/services or takeover an existing account without the consent, or knowledge, of the person whose identity is being used.

If you are concerned that a Klarna account has been opened or Klarna purchases have been made using your details without your consent or knowledge then you should get in touch with us by phone on 0203 005 0837.

Please be advised that standard Klarna queries cannot be answered using this dedicated fraud reporting line.

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Local Rate: 020 300 50833
Freephone: 0808 189 3333
COVID-19 related: 0203 005 0834
Fraud related (available 24/7): 0203 005 0837