Where can I view my balance and statements?

You can view all your statements, upcoming and previous payments, and the remaining balance by logging into the Klarna app or here. Once logged in the app, select ‘My Klarna’ to navigate between your purchases, payments, or your Klarna Financing Account to view your payments as well as statement history.

Still unable to view your statements?
Orders placed with Klarna are linked to the email address the order was placed with, for that reason it is important to check that you have logged into your Klarna profile with the email address you have used to place the order. To see what email address is connected to the order, we would recommend you to check the confirmation email you received from the store.
If you are unable to view your orders after logging in with the email address connected to the order, you may have made a typo when entering the email address in the checkout of the store. In this case, please contact our customer service team for support. To keep your personal data safe and secure additional verification will be required before our customer service agent can discuss your order(s).

Make sure to download the Klarna app to never miss a payment and be in full control!

Was this article helpful?

Yes, it was helpful
No, I still need help

Still need help? Contact us.

We’re available 24/7 via chat.


Local Rate: 020 300 50833
Freephone: 0808 189 3333
COVID-19 related: 0203 005 0834
Fraud related (available 24/7): 0203 005 0837