I'm experiencing financial difficulties. What support is available to me?

You can apply for a repayment plan if you are experiencing financial difficulties:
  1. 1.
    In the app, select the unpaid purchase
  2. 2.
    Tap Report a problem then Financial support
  3. 3.
    Complete the form to set up a repayment plan with Klarna
You can also obtain external debt advice from not-for-profit organisations offering free, confidential and impartial advice.
Need more help?
Chat with us