How do I replace or cancel my Klarna Credit Card?

Temporarily block your Klarna Credit Card by freezing it in the app. You can unfreeze your card in the app when you are ready to use your card again.

Freeze card

  1. 1.
    Log in to the app
  2. 2.
    Tap Klarna Credit Card
  3. 3.
    Choose Freeze my card

Cancel card

You can permanently cancel your Klarna Credit Card in the app:
  1. 1.
    Log in to the app
  2. 2.
    Tap Klarna Credit Card
  3. 3.
    Go to the Settings of your Klarna Credit Card
  4. 4.
    Choose Cancel my card and select the reason why you want to cancel it

Replace card

To deactivate and replace your Klarna Credit Card:
  1. 1.
    Log in to the app
  2. 2.
    Tap Klarna Credit Card
  3. 3.
    Choose Replace my card
Good to know:
  • If you’ve created a virtual Klarna Credit Card, you must first cancel it in the app before cancelling the physical card.
  • Purchases you placed with a cancelled Klarna Credit Card remain due for payment.
  • Cancel your Klarna Credit Card before the 20th of the month to avoid the monthly fee for the following month.
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