Customer service

Visit our Customer service pages to find Klarna contact details, openings hours and answers for the most frequently asked questions.

In our self service site you can view all your purchases in one place. Once logged in you can pay and handle your orders with ease.

Only for regulators/authorities

Please use the following option to contact us:
Postal address:
Klarna INC
629 N. High St. Suite 300
Columbus, OH 43215
United States

Merchant support

If you already are signed up as a merchant with Klarna and need support. Visit our merchant support pages to find contact details, opening hours and answers for the most frequently asked questions.


Do you have a web shop? Interested in selling with Klarna? Find more information on our business pages.


Have a look at our data protection statement for detailed information on how we respect your privacy.


On our press page you will, for example, find contact persons, pictures and press releases.

Contact form
US Office

Klarna INC
629 N. High Street, Suite 300
Columbus, OH 43215


Klarna AB (publ)
Sveavägen 46
SE-111 34 Stockholm

If you are a consumer – please contact Klarna customer service directly.

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215.