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Feb 18, 20214 min read

Q&A: Klarna In-Store for business.

Klarna K logo

by Klarna

Learn how your business can boost sales and delight customers by offering flexible ways to pay in your brick-and-mortar store(s). 

Our plug-and-play solution lets your customers pay in store in a way that suits them, while you get paid upfront. It’s a win-win. Read on for everything you need to know about Klarna In-Store for business

What is Klarna In-Store? 

Klarna In-Store for business offers your customers a hassle-free way to split their purchases into 4 interest-free payments in your store.

That’s like…omnichannel, right? 

Exactly. Klarna In-store gives your customers the same shopping experience in store as online, making it easier for them to purchase with confidence. In-store retailers are also discoverable in the Klarna app, meaning more eyes on your brand. 

How does it work? 

Shoppers simply download the Klarna app, search for your store, and set up the Digital Card. They add this card to their Apple or Google Wallet and tap to pay like any other contactless purchase. 

Is it worth it? 

It sure is. But of course we would say that. Here’s what Sephora has to say: 

“With Klarna In-store, there was no need for a complex and costly Point of Sale (POS) integration in our US and Canadian stores, which made it really easy to deploy across our physical locations.” – Kendy Lau, Senior Manager at Sephora US.

After partnering with Klarna, Sephora experienced a 65% AOV increase in its physical stores. Read the full Sephora Case Study

If you’re not already offering your customers flexible payment options, here’s why it’s a good idea: 

  • 78% of shoppers say it’s important for them to have a choice in payments. 
  • 44% of shoppers say they would have abandoned their purchase if Klarna payments weren’t available. 
  • Klarna retailers see an average AOV increase of 41% with our Pay-in-4 solution.
  • Retailers offering Klarna’s services report a 30% increase in conversion. 

How long does it take to get started? 

Klarna’s In-store solution requires no integration and can be up and running in just a couple of days. All you need to do is get listed with us, and let your shoppers know they can pay with Klarna in your store by leveraging our co-branded marketing assets.

What if I want to integrate? Is it easy?

Sure is. In addition to our plug-and-play offering, we can integrate directly with your existing provider, such as Verifone or Vend, to offer Klarna as a payment option from your existing point of sale. 

What else do I need to know?

That’s basically it, but you can read more about the nitty gritty on our In-Store for Business page. Klarna In-store is already boosting sales for brands in more than 60,000 brick-and-mortar stores across the US, and we’d love for yours to be next.

If you’re ready to grow your business with happy returning customers and a better shopping experience, get started today.