Hello, how can we help?
Find the answers to your questions about Klarna's products, how to get started and how to sell with Klarna. Contact us if you need any help.
Intro to Klarna
Your contract | Klarna glossary | Getting started
Products & services
Payment solutions | Payment methods
Integrating Klarna | Klarna API credentials | Logs | Platforms & partners
Intro to Merchant portal | Your account | Features & support | Two-factor authentication (2FA)
Orders & refunds
Order details | Order statuses | Expired orders | Canceled orders | Refunds
Statements | Payout schedule | Customer payments
Account & business details
Manage payment details | Manage business details | Settings & notifications | Login & access
Delivery & returns
Deliveries | Returns | Shipping policy
Disputes access | Manage disputes
On-site messaging | Grab and go marketing | Branding | Retailer resources
We can help you as a merchant with all your questions.
Have you made a purchase with Klarna? Please visit our customer service page.
Do you want to start selling with Klarna? Get started right away!
Merchant Support opening hours
8:00 AM - 5:00 PM EST
Chat with us