Find solutions

What happens with a customer’s payment when an order expires?

When an order expires before you manage to ship and capture it, your customers will receive a refund if they’ve used the Pay now option. And for the Pay later option, customers won’t be charged at all.

Was this article helpful?

Yes, it was helpful
No, I still need help

Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank, member FDIC. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2023 Klarna Inc. NMLS #1353190, 629 N. High Street, Third Floor, Columbus, OH 43215.