We currently have longer than usual wait times for our Customer Service. Below, you can find the answers to our most commonly asked questions. We thank you for your understanding.

Can I modify my return after reporting it?

It’s not possible to modify your return after you have reported it. You can fully cancel your return once, but please be aware that you will not be able to report it again.

Please contact the store if you need to modify your return in any way. We have extended your due date to give you more time to adjust your return together with the store.

If the due date is approaching and you haven’t been able to come to an agreement, you can gather all the information regarding your return and chat with our Customer Service.

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