We are currently experiencing higher call volumes than usual. We apologize for the longer waiting time for customer support. The answers to our most commonly asked questions can be found below, thank you for your patience.

What happens if I don’t use my Amazon Gift Card?

Your Amazon Gift Card will not expire and is available for future purchases:

To find your unused Gift Card in our app:

  1. Log in to our app
  2. Navigate to Purchases
  3. Select your Amazon Gift Card and copy & paste the code

You then need to redeem the Gift Card to be able to use the card:

  • Sign in to Amazon
  • Go to Your Account, tap Your Gift Card Balance and then Redeem a Gift Card
  • Enter the code and apply the value of the Gift Card to your Gift Card Balance.

Good to know: Amazon Gift Cards are non-refundable therefore your payment plan for your Gift Card will continue as scheduled.

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