Why do I need to verify my details when paying?

We ask you to verify your details to ensure your information, and purchases associated with your email address, are shared securely.

These are the ways by which we can verify your details:

  • We’ll send you a verification code by email to verify your email address

  • We’ll send you a verification code via SMS to verify your phone number

  • We’ll ask you to log into your bank to verify your identity

  • We’ll ask you to log into your Facebook account to verify your identity

What is PSD2?

The Second EU Payment Services Directive (PSD2) makes online payments more secure by requiring a stronger customer authentication procedure (SCA). Because of the directive, you need to confirm your payment with a second authentication step (two-factor authentication). For example with a fingerprint in the online banking app or an additional verification code.

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Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.