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Why did I receive an email regarding the company’s majority owners?

As a financial institution, Klarna Bank AB is required to adhere to anti-money laundering (AML) regulations. This means that we’ll send you the form referred to as Know Your Customer (KYC) to collect information about your business as well as the majority owner(s) or high-level management roles within your business.

We also perform an individual risk assessment of all retailers. In some cases, this might require further documentation.

Have a question about this? Feel free to contact our

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