Questions? Let’s chat!
Questions? Let’s chat!

Customer service

  • Get immediate support

  • 24/7 help in any language

  • Chat with us or call us

How it works

Ask our AI assistant anything, in any language, 24/7. If you need help with your account and transactions, sign in first and you can choose to chat with a live customer service representative or call us.

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Instant support, 24/7

Our AI assistant speaks any language of your choice and solves over 300,000 customer queries every week.

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Chat with us

You can speak to a customer service representative at any time. We're available 24/7 to support you via live chat.

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Call us

Need to talk to us? We’re just a phone call away. Simply request a phone call in the chat or click the "Contact us" button below.

Frequently asked questions

More ways we can help

Privacy policy

Learn how we handle your data and keep your personal information safe.

Security at Klarna

Learn how we handle your data and keep your personal information safe.

Buyer protection

Shop with confidence knowing Klarna has your back in case of issues.

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Solve your problems with the Klarna app

Track your delivery, handle returns and manage your payments in the Klarna app. Get 24/7 help in our chat, come and go, you’ll never miss a message.

Download the app

Get support anytime, anywhere

Sign in for instant assistance from our AI or a live agent. Need a callback? We've got you covered.