How can I request the deletion of my personal data?

If you have decided to stop using Klarna, you can handle the deletion of personal information directly in the app.

To delete your card information:

Go to
Payment methods
Choose the card you want to delete
Tap Remove your saved card and choose Remove connected card

To turn off your payment autofill information:

Go to
Settings
and navigate to Privacy & Security
Choose Autofill at purchase
Tap the toggle to turn off the autofill feature

To stop receiving marketing emails from us:

Go to
Settings
and navigate to Notifications
Find Marketing emails
Tap the toggle to turn off Receive marketing emails

If you wish to limit the sharing of data with third parties, have all your personal information deleted or receive a data transcript, to to

Settings

in the app and navigate to Privacy & Security or

and submit a request.

Good to know: As a financial institution, there is certain personal data we are required to store in order to stay compliant with banking laws and regulations.

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Monthly financing through Klarna and One-time card bi-weekly payments with a service fee to shop anywhere in the Klarna App issued by WebBank. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. Copyright © 2005-2024 Klarna Inc. NMLS #1353190, 800 N. High Street Columbus, OH 43215. VT Consumers: For WebBank Loan Products (One-Time Cards, Financing, Klarna Card): THIS IS A LOAN SOLICITATION ONLY. KLARNA INC. IS NOT THE LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.