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• Klarna - The shortcut to shopping

• Tech essentials

• Top-rated running shoes

• Waist-up looks

• Women's fall essentials

Customer service

• When will my order be delivered?

• How do I close my Klarna account?

• How do I change my billing address?

• How can I add, remove or change my card or bank account?

• How do I cancel my order?

• How do I log in?

• Why are not all payment methods available at the checkout?

• What is Financing and how does it work?

• What is 'Pay later in 30 days'?

• Why was the One-time card purchase declined?

• There’s something wrong with my order. Do I have to pay?

• My order was cancelled, why am I still being charged?

• Can I pay in-store using Klarna?

• Does Klarna perform a credit check?

• How can I change my email address?

• Why do I see two orders in the app when I only placed one?

• What is a One-time card and how does it work?

• Why was my purchase not approved with Klarna?

• How can I get approved to pay with Klarna?

• How can I extend my due date?

• I haven’t received my order. Do I have to pay?

• Why can't I pay with Klarna anymore?

• What happens if I can’t pay on time?

• What happens if my purchase is for a different amount than the One-time card?

• How do I change the card for a purchase?

• When is my payment due?

• Does Klarna affect my credit score?

• What’s the status of the investigation into my problem?

• How long does it take for my problem to be solved?

• My problem has been solved, what should I do?

• Why was the investigation of my problem closed, even though my problem has not been solved yet?

• What should I do if the store doesn’t respond?

• My return hasn’t been registered, what should I do?

• Can I change my return after it's been reported?

• How do I return my order?

• What happens when I report a return?

• Customer service

• How long do refunds take?

• Why did I receive a reminder after returning my order?

• What’s the status of the investigation of my return?

• How long does it take for my return to be registered?

• Why was the investigation of my return closed, even though my return hasn't been registered yet?

• How can I make a formal complaint to Klarna?

• What happens after I‘ve reported my problem?

• Where can I find my payment plan?

• Which payment methods are accepted by Klarna?

• I don’t recognize a charge, what should I do?

• What is phishing and how can I identify it?

• How do I change my name?

• How can I merge my Klarna accounts?

• I can't log in, what can I do?

• How can I protect myself against identity theft?

• Is shopping with Klarna safe?

• How can I request the deletion of my personal data?

• Why do I need to verify my details when paying?

• Why is my debt in collection?

• Why was I charged a late fee?

• How can I avoid late fees?

• How can I report a fraud attempt?

• My purchase was denied, why do I still have a pending authorization hold on my card?

• Who can use Klarna?

• Does Klarna charge an annual fee?

• How much am I eligible to spend?

• Why was the first installment of my payment plan higher?

• If the store only confirms part of my order will my payment plan be adjusted?

• Why was I denied a Klarna Credit card?

• How do I pay for my Klarna Credit card purchases?

• Why was my Klarna Credit card purchase declined?

• When will I receive my Klarna Credit card refund?

• How do I apply for a Klarna Credit card?

• How do I block or cancel my Klarna Credit card?

• How can I pay?

• When will my Klarna Credit card be delivered?

• What does the Klarna Credit card cost?

• What if I never use the One-time card and want to cancel it?

• How do I return an order purchased with a gift card?

• I have a problem with the order purchased with my gift card, what should I do?

• Can I use Klarna to purchase gift cards?

• Why did Klarna charge me twice?

• I have a payment due, but get an error message when I try to pay, what can I do?

• Account & settings

• Cancellations

• Data protection

• Declined Purchase

• Deliveries

• Delivery & returns

• Fraud & security

• How to use Klarna

• Klarna Credit card

• Login

• Make & manage payments

• Manage account

• Manage refunds

• One-time card

• Payment issues

• Payments

• Prevent fraud

• Problem resolution

• Products & services

• Refunds

• Report fraud

• Returns

About us

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• Corporate Governance

• About us

Fraud liability protection

• Fraud liability protection

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Klarna Credit Card

• Klarna Credit card

Feedback and Complaints

• Feedback and Complaints

Shop with buyer protection on your purchase

• Shop with buyer protection on your purchase

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• Klarna app

Privacy

• Privacy

Terms of Use

• Terms of Use

Legal

• Legal

In-store shopping

• In-store shopping

Buy now pay later

• Buy now pay later

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Pay in 4

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