Turn your Klarna passion into flexible freelance work
Become a Customer Trust & Experience Consultant and work on your schedule, from anywhere in Sweden. Help shape Klarna’s products by supporting customers and sharing insights based on your real experiences.
This opportunity is ideal if you:
Want flexible, reliable income, whether as a side gig or a larger commitment
Already use Klarna and enjoy exploring new features
Need work that fits around your job, studies, or lifestyle
Prefer remote work with no commuting
Are curious about product development and want to influence real improvements
What makes this different
You control your schedule
Decide exactly when, and how much, you work. There are no fixed shifts or required hours. Simply pick up tasks when it suits you and fit the work around your life.
Work from anywhere in Sweden
Join from anywhere in Sweden Whether you’re in a smaller city, a remote village, or one of the big cities. Everything happens online, so as long as you have an internet connection, you're ready to go.
Freelance, on your terms
This is independent consultant work you can combine with studies, a job, or personal projects. You’re paid per hour, with no long-term commitment, work a little or a lot.
Join the community turning Klarna experience into flexible work
Loke, full-time student in Uppsala
Sarah, financial services consultant and educator in Stockholm
Andreas, engineer and entrepreneur in Uppsala
How it works
Simple, flexible, and entirely on your terms:
Apply and share your story
Tell us about your Klarna usage and background. We’re looking for engaged Klarna users who can provide honest, thoughtful feedback, no consulting experience required.
Join our consultant pool
If accepted, you’ll join our community of freelance Klarna consultants. You’ll get access to our platform and tools, with zero required hours or commitments.
Pick up work when it suits you
Opportunities appear in the platform, and you choose the ones you want. Say yes when you have time, skip whenever you don’t. It’s fully optional.
Get paid for your hours
You’re compensated hourly (400–1,000 SEK/h), and your insights go straight to Klarna’s product teams, helping shape features used by millions.
Frequently asked questions
No, not at all. You can live anywhere in Sweden, from big cities to small villages. As long as you have internet access, you can participate fully. Everything is remote, so location doesn't matter.
No, you don't. We care more that you're a passionate Klarna user and can share honest, thoughtful feedback. Your real-world experience using Klarna is what matters most.
You decide. There's no fixed minimum commitment. Hours are flexible, and you can work as many or as few as you want. Whether you're looking for a side gig or want to invest significant time to earn substantial income, it's entirely up to you.
No, this is freelance work paid per hour. You're not an employee, and there are no guaranteed hours. You can combine this with studies, another job, or your own projects. Or you can invest significant time and earn substantial income. It's entirely flexible.
You're compensated per hour for the work you complete. Payment details will be shared when you join the program. The compensation is fair and reflects the time and effort you invest, it typically ranges between 400–1,000 SEK per hour
No, never. Everything is fully remote. All collaboration happens online: interviews, tests, feedback sessions, everything. You can participate from wherever you are in Sweden.
You'll need a reliable internet connection, a computer, and a headset. Since all work is done remotely and often involves video calls or audio interviews, having these essentials ensures you can participate fully in all opportunities.
You'll sign with your own entity (as a freelancer/self-employed). This means you'll need to register for F-skatt (F-tax) with the Swedish Tax Agency.
You will engage with customers to help them and gather valuable feedback. Your role involves having meaningful conversations with users, understanding their needs and experiences, and then channeling that feedback back to our product teams. This direct connection between customers and product development helps us continuously improve Klarna's features and user experience. Your insights play a crucial role in shaping products that millions of people use every day.
Ready to get started?
Join Klarna and help shape the future of shopping. Work when you want, from anywhere in Sweden, and get paid for your valuable feedback. This is freelance work that fits around your real life.
The application is simple and straightforward. We'd love to hear from you.