Report content

Our content moderation practices

At Klarna we have processes in place to detect, remove or restrict access to online content that breach applicable laws, our terms and conditions, and/or our user policies.

Our detection relies on a combination of automated measures, user complaints and manual review. We want our services to be safe to use and protect our users from harm. Several legislations affect our content, such as the US Digital Millennium Copyright Act (“DMCA”), the EU Digital Services Act (“DSA”), and the UK Online Safety Act.

Through the form below you can report content which you deem illegal or breach our terms of service - or if you believe that Klarna is not fulfilling its legal obligations relating to content shown. Klarna will assess your claim and take action where necessary. Such actions could be user warnings, content sharing restrictions, search result blocks, or user account termination. Factors relevant for our review include legal requirements, or severity/repetition of violations.

Klarna uses your information in order to process and document your claim. You can read about your rights to your data in our privacy notice.

Only use the below form to report content in our services. Any other requests will be disregarded, and not read.

Report content

Who are you? *

Which type of content do you wish to report? *

Your country of residence *

Your name *

Company name (if applicable)

Name of entity you represent (if applicable)

Contact email address *

Contact phone number *

Search query you used to find the content *

URL where the content is displayed *

Why is the content unlawful? *

Provide a detailed explanation; if possible include the specific legal references.

By submitting this report, I acknowledge that I believe that the reported content is unlawful for the reasons stated above. I confirm that the information I have provided is accurate to the best of my knowledge. I understand that Klarna can take action against abuse of this submission form for example by blocking my access.

I acknowledge *

I have a good-faith belief that the use of the copyrighted material identified in this notice is not authorized by the copyright owner, its agent, or the law.
I swear, under penalty of perjury, that the information in this notice is accurate and that I am the copyright owner, or am authorized to act on behalf of the copyright owner.

Your name. Typing your name acts as your electronic signature. *