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  • Customer login

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    Log in to get an overview of your purchases, upcoming payments and settle them easily with one click.

  • Business login

    Log in to manage your orders, payout reports, store statistics, and general settings.

Why are my payouts suspended?

If you’ve just completed your onboarding process, and the status of your payouts is shown as ‘suspended’ in the

section of the Merchant portal – you can relax. This is the usual status displayed to all newly onboarded merchants as we ensure everything works correctly. So, give some time for the information to be updated.

Not a new merchant? Then your bank account details are most likely not valid, meaning you need to

.
If none of these apply to you and you need more help, contact our .