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I used the wrong payment information, what can I do?

If your payment cannot be matched to your order, the amount will be automatically refunded. Be sure to pay before the due date to avoid being charged late fees.

I paid too much

No worries. If you overpaid, the excess amount will be automatically refunded to you within 5 to 7 business days.

I didn't pay enough

You can pay the balance before the due date using the same payment information.

  1. and go to Purchases

  2. Select the purchase you want to pay

  3. Follow the prompts

I paid the shop directly

Contact the store to register your payment with Klarna so we can update your payment information.

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